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               PHRONETIC INTERNATIONAL

                                                                                      Enabling Stellar Performance.

                                  Train-the-Trainer    Train-the-Manager   Train-the-Support Staff

 

Train-the-Support Staff Programmes

 You're asked to juggle multiple tasks you don't know where to start. Everything is just priority one!

You've been in the field for a long time!

There is really nothing new you haven't read in a book!

You're on top of your game!

You know what needs to be done so why bother attending? 

Really?

 

The support staff is expected to be there for everyone.

They rely on you to make sure schedules are set, food is delivered, the right combination of technologies are installed, everything! You are the foundation of the training events but for the most part, you are not recognized for your work. You bend backwards to get everything working but sometimes you feel that you are not getting anywhere with your own career.

 

Support Staff training is not just how to learn the Office products or the LMS suites. Other companies can help you with that. Our programmes are more holistic. They will assist you in balancing between priorities, assist you with understanding the Training processes and how you fit in the bigger picture, they will help you become the stellar performer that you truly are.

 

Who attends the sessions?

• Training Administrators

• Schedulers

• Technology Support Staff

All types of Training Support Staff will benefit from these sessions.

All programs have been developed with you in mind!

 

Why attend our sessions?

• Our programmes have been developed by scholar-practitioners

• Our programmes were built by Phronetic Fellows with more than 300+ years of experience in both academic and corporate universities

• Our programmes are ibstpi recognized materials

What will you learn?

• Managing and Coordinating Training Events  

• End-to-End Training Department Process Excellence

• Operational Excellence

• Zierganik for Support Staff Methodology

• Effective Feedback Methods and Styles

• Cross-Cultural Communication

• Ethics and Legal Cases

• Effective Assessments and Evaluations

• The Big Picture: Running Training like a Business

• Our very own Quality Rings of Support Staff Competencies Model™

 

and more!

 

From the Directors of ibstpi come a Train-The-Support Staff programme that will enhance your skills and competencies in providing timely feedback, appropriate Q&A methods, support staff tools and learning to effectively fight and prevent fires, juggling priorities, cross-cultural communication, directed preparation, and many more essential training support staff skills.

A training solution customized especially for you.

Developed for Training Support Staff by Training Support Staff.

 

Want further information on how we can bring the Train-the-Support Staff programme directly to you? Email us (deptcert@phroneticinternational.com)

 

 

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